Please read these terms carefully before using our services
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Sulotos AU ("we," "us" or "our"), concerning your access to and use of our website and mobile application (the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Services.
By using our Services, you represent and warrant that:
We reserve the right to verify your age, identity, and eligibility at any time. If we discover that you are ineligible to use the Services, we may suspend or terminate your account immediately and void any bets or winnings.
To use our betting services, you must register an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You may only maintain one account with us. Multiple accounts registered by the same individual will be suspended, and any winnings may be forfeited.
We are required by law to verify your identity. This may include requesting copies of identification documents, proof of address, and source of funds. Failure to comply with verification requests may result in account suspension or closure.
You may deposit funds into your account using our accepted payment methods. All deposits must be from a payment source registered in your name. We reserve the right to set minimum and maximum deposit amounts.
You may withdraw funds from your account at any time, provided your account is fully verified and you have met any applicable wagering requirements. Withdrawals will generally be processed using the same method used for deposits. Processing times vary depending on the withdrawal method selected.
We do not charge fees for deposits or withdrawals. However, your payment provider may impose charges, which are your responsibility.
All bets are subject to acceptance by us. A bet is not valid until it has been accepted by our servers and confirmation has been displayed. We reserve the right to decline any bet, in whole or in part, at our discretion.
Once accepted, bets cannot be canceled or changed by you. We may, at our discretion, void bets in cases of:
All bet settlements are based on official results as determined by the relevant governing bodies or organizers of the events. Once settled, bets will not be reversed unless we determine, in our sole discretion, that a manifest error occurred.
All promotions, bonuses, and special offers are subject to their specific terms and conditions, which are considered part of these Terms and Conditions. We reserve the right to withdraw or modify promotions at any time.
We do not tolerate bonus abuse or exploitation of any technical or procedural loopholes. If we determine, in our sole discretion, that you have engaged in bonus abuse, we may:
We are committed to promoting responsible gambling. We provide various tools to help you manage your gambling activity, including:
For more information, please visit our Responsible Gambling page.
You agree not to engage in any of the following prohibited activities:
Violation of these prohibitions may result in immediate termination of your account, forfeiture of funds, and potential legal action.
All content on our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Sulotos AU or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.
In no event shall Sulotos AU, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability to you for all claims arising from or relating to the Services shall not exceed the amount you have deposited in your account during the six months preceding your claim.
You agree to defend, indemnify, and hold harmless Sulotos AU, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Services.
We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms and Conditions.
If you wish to terminate your account, you may do so by contacting our customer support. All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Northern Territory, Australia, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights. If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court, the remaining provisions of these Terms and Conditions will remain in effect.
Any disputes arising under or in connection with these Terms and Conditions shall first be referred to our customer support team. If the dispute cannot be resolved through customer support, it shall be submitted to binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration.
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. The most current version will be posted on our website. It is your responsibility to check our website periodically for changes.
Your continued use of the Services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
If you have any questions about these Terms and Conditions, please contact us at:
Email: email@sulotos.au
Postal Address: 123 Betting Street, Sydney NSW 2000, Australia
Phone: +61 2 1234 5678
Last Updated: March 11, 2025